Last updated: April 2026
These terms govern your use of the AI Fluent website and your engagement with AI Fluent consulting services, operated by Florian Ortner in Dubai, UAE. By using this website, booking a discovery call, or signing a statement of work, you agree to these terms.
AI Fluent builds and maintains private AI intelligence systems (Company Brains) for corporate clients. A typical engagement includes:
All consulting work is governed by a written statement of work (SoW) or engagement letter signed by both parties before work begins. The SoW takes precedence over these general terms in case of any conflict. No engagement is confirmed by informal agreement or email alone.
Changes to the scope of work during an engagement (additional document sources, new use cases, expanded teams) may be handled through a written addendum to the SoW. Minor adjustments within the spirit of the original engagement are absorbed without additional fees; material expansions are quoted separately.
Pricing is not published on this site. It depends on the scope of the engagement and is quoted individually. Typical structure:
Invoices are in AED unless agreed otherwise in the SoW. Payment terms are specified per invoice, typically 14 days. Late payment may result in a pause in services until accounts are settled.
Either party may terminate a monthly retainer with 30 days written notice, unless the SoW specifies otherwise. Fees already invoiced for work in progress are not refundable. Pro-rated refunds may be offered at my discretion for unused portions of prepaid retainers. On termination:
I treat everything shared during an engagement as strictly confidential. A mutual non-disclosure agreement (NDA) is signed at the start of every engagement unless the client prefers to rely on the confidentiality clauses inside the SoW itself. These obligations survive termination of the engagement.
A Company Brain is a decision-support tool. It surfaces information, synthesises documents, and accelerates analysis. It does not replace professional judgement, legal advice, financial advice, or medical advice. Outputs should be reviewed by qualified humans before being acted on.
To the maximum extent permitted by UAE law, my total liability for any claim arising from the services is limited to the fees paid for the engagement in the twelve months preceding the event giving rise to the claim, unless otherwise agreed in the SoW. I am not liable for indirect, incidental, or consequential losses, including lost profits or lost business opportunities.
This website is provided as an informational resource. I make reasonable efforts to keep it accurate, but I do not guarantee that everything on the site is complete or up to date. I am not liable for any losses arising from reliance on website content alone. The actual terms of any engagement are those set out in the signed SoW.
Building a Company Brain involves third-party tools (for example, large language model APIs, cloud storage, vector databases, and scheduling tools like Calendly). I am not responsible for the availability, pricing, policies, or changes of these third-party services. Where a specific tool is selected for your vault, the relevant provider's terms apply alongside these terms.
These terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any dispute arising out of or in connection with these terms, the website, or a consulting engagement falls under the exclusive jurisdiction of the courts of Dubai.
For any question about these terms, contact me directly:
These terms may be updated from time to time. The "Last updated" date above always reflects the current version. For active engagements, the terms in the signed SoW continue to apply until that engagement ends. Updates to these general terms apply only to new engagements or new SoWs signed after the update.